We update this page regularly so you always know what’s happening with your personal information. This policy applies to you if you’re a client, supplier, partner, or employee. (If you’re an employee, please also have a look at our separate Data Protection Policy.)
At Professional Snagging Survey, we take your privacy seriously. This page explains what personal information we collect when you use our website, and how we use it to help you.
Here’s what we cover in this policy:
What information we collect about you
How we use your information
Marketing messages
Your rights to access or correct your information
Cookies (and how we use them)
Links to other websites
Changes to our privacy policy
How to contact us
Personal information is anything that can identify you — like your name, address, phone number, or email address.
We only collect what we need to give you a good service.
We collect information when you:
Show interest in our services
Contact us by phone, email, or through our website
Place an order
Fill in surveys, leave feedback, or use special offers
Use our website (through cookies)
The information you give us might include:
Your name and title
Your address
Your job status
Your email and phone number
Your feedback or opinions
Photos, CCTV images (if relevant), and online usernames
We use your information to:
Process your bookings and orders
Manage your account
Contact you about services you might find useful (if you agree)
We’ll only use your information when we have a good reason to — as set out by UK law (the General Data Protection Regulation, GDPR).
We do not sell your information to other companies.
We only share it with trusted organisations if it’s necessary to deliver our service to you (for example, fraud checks or payment processing) — and we make sure your information stays safe.
We might like to send you updates about our services and offers we think you’ll find useful.
You’ll only get these if you’ve agreed to it — and you can unsubscribe at any time if you change your mind.
You have the right to see the personal information we hold about you.
If you want a copy, or you think something needs correcting, just email us at:
info@professionalsnaggingsurvey.co.uk
(Please mark it for the attention of the Data Officer.)
We want to make sure everything we hold about you is correct and up to date.
Cookies are small text files placed on your device when you visit a website.
They help us improve your experience and understand how people use our site.
If you want to know more about cookies, or how to remove them, you can visit:
www.aboutcookies.org or www.allaboutcookies.org.
You can turn off cookies in your browser settings — but some parts of our website might not work properly without them.
Sometimes we link to other websites.
Please remember — this privacy policy only applies to our site.
If you click a link to another website, make sure you check their privacy policy too.
We review our privacy policy regularly and update it here when needed.
This page was last updated on 7th April 2019.
(Just so you know — if required by law, we must share information with fraud agencies, the police, or government authorities.)
If you have any questions about this policy or the information we hold about you, please get in touch: